Cookies Policy

What cookies are and why we use them

Cookies are small text files that a website places on your computer, tablet or phone when you visit it. They hold a short piece of information that lets the site recognise your device on later pages or on a later visit. Similar technologies, such as pixels and local storage, do much the same job, and everything in this policy applies to them as well.

We use cookies so that your session works properly, so that we can keep your account secure, and so that we can understand how the site is used and improve it. Some cookies are set by us. Others are set by the suppliers who provide parts of the service, such as the payment screens in the cashier or the tools that measure how quickly pages load.

• Keeping you signed in as you move between the lobby, the cashier and your account pages.
• Protecting your account by helping us spot unusual sign-in attempts and automated traffic.
• Remembering your choices, such as display language, sound settings and the cookie preferences you have already given us.
• Measuring how the site performs, including which pages are slow and where players run into errors.
• Showing relevant messages about our products, where you have agreed to that.

Cookies that are not strictly necessary are only set once you have given your consent in the cookie notice. You can change or withdraw that consent at any time, and withdrawing it is as simple as giving it.

The types of cookies we use

The cookies on this site fall into four groups. The table is a short summary, and the headings after it explain each group in plainer detail.

Strictly necessary cookies

These cookies make the site work. They hold your session open, route your requests to the right server and support the security checks that protect your balance and your personal details. They do not track you across other websites and they cannot be switched off through our cookie notice.

• Keeping you signed in while you move from a game to the cashier and back.
• Spotting automated traffic and repeated failed sign-in attempts on an account.

Performance and analytics cookies

These cookies tell us how the site is used so that we can fix what is not working. They count visits, record which pages are opened and flag errors. The reporting we see is grouped together, so it shows patterns across many players rather than singling out what one person did.

• Measuring how long a page takes to load on different devices and connections.
• Recording where a deposit or sign-up step fails so that we can correct it.

Functionality cookies

These cookies remember choices you have made so that you do not have to make them again. They are optional, and if you turn them off the site still works, but it starts each visit with its default settings.

• Saving your display language, sound setting or preferred game layout.
• Remembering that you have already closed a notice or completed a step.

Marketing cookies

These cookies are used to make the messages you see about our products more relevant and to measure whether they worked. They may be set by advertising suppliers as well as by us, and they are only used where you have given consent.

• Limiting how often you see the same message.
• Recognising that a visit followed a message you were shown elsewhere.

How to manage your cookie choices

The simplest way to manage cookies here is the cookie notice on the site. It appears on your first visit and can be opened again at any time from the settings link in the footer. There you can accept all optional cookies, reject them all, or switch each group on and off separately, and your choice is saved for your next visit.

You can also control cookies in your browser, which affects every site you use rather than this one alone. The exact wording differs between browsers, but the steps are broadly the same.

1. Open the settings or preferences menu in your browser.
2. Find the privacy, security or site data section.
3. Choose whether to block all cookies, block only third-party cookies, or clear the cookies already stored.
4. Save the change and reload the site so that it takes effect.

On a phone or tablet, the same controls sit in the browser settings, and your device settings may also offer a separate option that limits advertising identifiers. Most browsers also let you set rules for a single website, so you can keep cookies on this site while blocking them elsewhere.

What happens if you block cookies

Blocking optional cookies has a limited effect. The site still works, but it will not remember settings such as language or sound, you may see the cookie notice more often, and the messages you see from us will be general rather than based on the products you use.

Blocking strictly necessary cookies in your browser is different, because the site cannot replace what they do. If you block them, you should expect problems such as these.

• You may be unable to sign in, or you may be signed out each time you open a new page.
• The cashier may not load, and a deposit or withdrawal may fail part way through.
• Games may not open, or may not return you to where you were after a dropped connection.
• Security checks may flag your device more often, which slows down access to your account.

Turning cookies off does not close your account, remove your balance or erase the records we hold about you. How we handle personal data is covered by our privacy policy rather than by this page.

Updates and how to reach us

We update this policy when the cookies we use change, when a supplier changes how its tools work, or when guidance on cookies and privacy changes. The version published here is always the current one, and the date of the last change is shown on the page. Where a change affects what we ask your consent for, we will ask you again through the cookie notice.

Cookies are a technical tool and nothing more. They are not a safer gambling control, and they cannot be used to get around one. The limits shown in your account are where you set a deposit limit, take a time-out or self-exclude, and free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline, while GamStop allows you to exclude yourself from licensed online gambling sites in Great Britain.

If you have a question about this policy, about a particular cookie, or about a choice you have made in the cookie notice, contact our support team at support@casinospicyjackpots.co.uk or through the live chat on the site. Please tell us the browser and device you are using, as that helps us look into the point you raise more quickly.